What Heartwood Construction
Customers Are Saying

 

We can try to tell you what it’s like to work with Heartwood Construction on your home remodeling, renovation or restoration project, but you really need to hear it from our customers themselves.  You’ll experience our dedication to your satisfaction from our first meeting with you, through every step of your remodeling, and long after you’ve begun to enjoy your beautiful new living space.  But don’t take our word for it.  This is just a sampling of the kind words we receive from our customers, year in and year out.

 

Testimonials

 

"When my wife Kate and I needed to remodel our kitchen, we dreaded the prospect of finding a contractor. We had heard (and experienced) horror stories about interminable project delays, budget overruns, shoddy work and carpenters that just didn’t seem to care. Robert Nelson and Heartwood Construction are exactly opposite of those contractor stereotypes.

 

Robert listened to what we wanted, laid it out, prepared a day-by-day calendar of when each part of the project would occur and executed the work in a skilled and professional manner. We were very impressed with his precision, his attention to detail and his responsiveness to our needs. Even after we decided to take down two additional walls – including one supporting wall – a quarter way into the project, Robert rolled it right into the schedule and hardly added any time to the project. In addition, he and his crew were extremely friendly and courteous. And they were meticulous about cleaning up after every stage and minimizing dust and dirt in other parts of the house, which we really appreciated.

 

We would recommend Robert and Heartwood Construction to anyone, and we will definitely use him again for additional projects slated in the future."

 

Paul R.
Middleton

 

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"In doing construction of any kind, there is the right way, the wrong way, and the OK-but-speedy way. It is very nice to find a contractor who is definitely in that first category.

 

Robert Nelson of Heartwood Construction pays particular attention to detail. It is little things like tight joints, meticulous finishing, and great attention to what is under the surface as well as to the parts that show, which set him apart from other contractors I have worked with. His obvious affection for older homes and the willingness to work with the owner (sweat equity) fit our needs perfectly when we decided to purchase and rehab an 1897 Queen Anne Victorian in downtown Madison. Anyone who has done a rehab on a 100+ year old house knows problems will show up. Robert has been able to overcome all such problems in an efficient manner, both time-wise and money-wise. I would recommend him to anyone who wants to do things the right way."

 

John and Susan S.

Madison

 

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"We are in love with our new house. The living spaces are filled with sunlight. The custom details, including a custom library alcove with storage bench, fireplace mantel and built-in dining room sideboard, exceed our expectations. It’s very important to have confidence in your contractor. And with Robert Nelson and Heartwood Construction we were completely satisfied. Heartwood’s expertise and attention to detail resulted in a perfect gem of a house.

 

We highly recommend Heartwood Construction. They were a pleasure to work with and we’d be happy to contract with them again."

 

Mark and Gina H.

Madison

 

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"Not only does Robert assure high quality workmanship; he is also excellent at relating to people. He cultivates good relationships with other craft people who sometimes comment on how much they appreciate working with him. I found that I was comfortable leaving my home while Robert was working on a project. With no reservations, I highly recommend Robert for any home projects."

 

Linda S.

Madison

 

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"As a customer of Heartwood Construction, I can only say how much my wife and I approve of the work that they have done for us. We have now had two remodeling jobs done by Heartwood and both have either met or beat our expectations.

 

Heartwood Construction has been very considerate with our lifestyle of everyday work that takes place in the household so as not to inconvenience us. A true blessing to my wife. Heartwood has always been by our side when we were purchasing items that we know little about. 

 

Considering the above, I have no questions about the professionalism of Heartwood Construction and would recommend them to anyone who has construction work to be done."

 

Mike C.

Sun Prairie

 

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"Absolutely Fantastic! Robert listened carefully and created our dream addition! We refer Robert Nelson and Heartwood to everyone we can!"

 

Susan & Ken D.

Madison

 

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"Heartwood Construction represents the best of both/multiple worlds. Meticulous attention to detail, creative problem solving, thoughtful communication on a daily basis, dependability, safety conscious, master craftsmanship, and great senses of humor!"

 

Mary M. & Ed A.

Madison

 

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"Owner Robert scores A-Excellent on professionalism!"

 

Lisa S.

Madison

 

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"We loved working with Robert at Heartwood. They were on time, neat, polite and very easy to work with."

 

Mary J.

Madison

 

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"Robert is a perfectionist and a professional! He listens and is sure to understand what is needed for the project. We have been so impressed with the degree and quality of his work that we will always hire for our next projects! He is the best!"

 

Alta J.

Madison

 

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"Very professional and friendly service at a reasonable price. Excellent communication skills. A pleasure to work with and a great staff."

 

Peter G. & Stacy A.

Madison

 

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